145 South Hanover Street Carlisle, PA

2-1-1 Program

PA 211 Services

By dialing 2-1-1 or by accessing the PA 211 database, you will have access to information to the following health and human services

  • Basic human needs resources
  • Physical and mental health resources
  • Employment support
  • Support for older Americans and persons with disabilities
  • Support for children, youth, and families
  • Volunteer and charitable donation opportunities

 What is 211?

  • 2-1-1 is a FREE, accessible, 3-digit telephone number available to everyone.  All residents have easy access to customized health, housing and human services information in one place.  Currently 2-1-1 is available to over 86.6% of the nation’s population, including 50 states.
  • Every hour of every day, someone in Pennsylvania searches for services, from substance abuse treatment to care for a child or an aging parent. By simply dialing 2-1-1 our trained information specialists can help by answering your questions and connecting you to health and human service programs.
  • Call 2-1-1 for a referral or to learn more today.


Having Problems accessing PA 211?

  • United Way and the PA 2-1-1 Central Region Call Center (Community Help Centre) are working with all telephone service providers to ensure that 2-1-1 is accessible to everyone.
  • To reach 2-1-1 by calling from within a workplace, the phone system must be programmed to allow it (similar to when 9-1-1 was established). Please ask your telecommunications department to grant permission to this new dialing code. Until access is granted, please dial 888-553-5778 to reach the 2-1- 1 resource navigators.

 History of 211

  • In 1997, United Way of Metropolitan Atlanta was the first to introduce a 2-1-1 service. With assistance from the United Way of America in partnership with the Alliance of Information and Referral Systems, many states began implementation plans soon after.

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